Easily Extend your Warranty

Form IT provides a comprehensive suite of support services to help reduce downtime for end users with fast, seamless technical support.

Our services encompass a 24/7/365 technical support team and field-based hardware maintenance technicians. Our experience and expertise reaches across all major vendors, products and technologies to provide efficient problem resolution.

With almost 20 years’ experience providing hardware maintenance support, we have proven expertise in solving issues within industry-leading resolution times, supporting all leading vendors including HPE, Lenovo, Cisco, Microsoft, Dell, Citrix and VMware.

Key features include:

• UK, Ireland and mainland Europe coverage
• Nationwide network of accredited field-based technicians
• Available 24x7x365
• Multi-vendor and multi-technology via a single support team
• Hardware support for all IT infrastructure at a customer location
• Wide range of SLAs available to customers including fix and guaranteed response contracts
• Replacement equipment is pre-staged at geographically dispersed forward spares locations to ensure SLAs can be achieved

We deliver maintenance services for both in-life vendor supported systems and systems that are now end-of-life (EOL) and unsupported by the vendor. This ensures users can continue to operate their infrastructure for an extended period without being controlled by vendors’ refresh cycles and provides the opportunity to gain additional ROI on existing investments.

Our dedicated technical teams are available on demand 24/7/365 to help our customers get back up and running.

View our Hardware Maintenance Brochure