Partner overview – Microsoft

Microsoft creates solutions that help reduce costs and maximise IT investments.

Form IT Solutions is a Microsoft CSP Silver Partner providing: Microsoft Copilot, Azure, Teams, Office 365, AutoPilot and SharePoint products and Digital Workplace services.
Empower your teams with Microsoft Office 365  and Surface for business

Microsoft CSP Silver Partner

Microsoft Copilot for Business

Help your teams reduce admin, work faster and get more from Microsoft 365

Microsoft Copilot helps people work more efficiently in the Microsoft 365 tools they already use, including Teams, Outlook, Word and Excel. It can support everyday tasks such as meeting summaries, document creation, customer follow-ups and finding information faster.

Is your team spending too much time on admin?

Every business wants its people focused on work that matters. Speaking to customers, improving service, winning opportunities, solving problems and making better decisions.

The problem is that too much of the working day is often taken up by repetitive tasks. Searching for information, writing notes, preparing updates, drafting emails and reworking documents can all reduce the time available for higher-value work.

Microsoft Copilot is designed to reduce this pressure by working inside Microsoft 365, helping users summarise meetings, create documents, prepare communications and find relevant information more quickly.

Common productivity challenges

  • Too much time spent on manual admin
  • Slow customer follow-ups
  • Information spread across emails, meetings and documents
  • Repetitive reporting and document creation
  • Busy teams with limited time for strategic work

Want to find out where your team could save time?

Speak to Form IT Solutions and we will help you identify practical Microsoft Copilot use cases for your business.

Book a Discovery Call

Practical ways Microsoft Copilot can support your business

Copilot is not about adding another complicated system. It helps improve the way your teams already work inside Microsoft 365.

1

Meeting productivity

Help summarise Teams meetings, capture actions and reduce time spent writing notes and follow-ups.

2

Document creation

Draft reports, proposals, updates and presentations more efficiently using information already available in Microsoft 365.

3

Information access

Help employees find relevant information and insights more quickly across Microsoft 365 tools.

4

Customer follow-ups

Support sales and service teams with meeting summaries, email drafts and clearer next steps.

Where could Copilot help first?

The best starting point is usually the team with the clearest productivity challenge.

Sales teams

Sales teams often spend too much time on admin instead of customer conversations. Copilot can help summarise meetings, draft follow-up emails and surface useful customer information across Microsoft 365.

Finance teams

Finance teams often manage reports, spreadsheets and deadlines. Copilot can help summarise reports, support quicker document creation and reduce manual admin across Excel, Outlook and Teams.

IT and service desk teams

IT teams deal with growing workloads, repeated user queries and increasing security pressure. Copilot can help summarise incidents, draft responses and improve access to documentation.

Marketing teams

Marketing teams are often under pressure to deliver more campaigns with limited time. Copilot can help generate ideas, summarise feedback and support faster collaboration.

Not sure where Copilot fits in your business?

Form IT Solutions can help you identify the strongest first use case and build a practical starting point.

Discuss Copilot Use Cases

Adopt Microsoft Copilot with security in mind

Microsoft Copilot can offer significant productivity benefits, but it should be introduced with the right security, data protection and governance foundations in place.

For many businesses, the biggest questions are not about whether Copilot can save time. They are about whether the business is ready to use it safely.

Before wider adoption, it is important to understand who can access sensitive information, whether permissions are correctly managed, how company data is protected and whether the right security controls are in place across Microsoft 365.

Copilot works with information users already have permission to access, so existing access controls and data governance matter. If permissions, sharing settings or sensitive information are not properly reviewed, those existing risks can become more visible as AI tools are introduced.

Form IT Solutions can help you take a practical, security-first approach. We can review your Microsoft 365 environment, discuss identity and access controls, look at data protection requirements and help you plan a safer route towards Copilot adoption.

We can also support your business with Cyber Essentials certification, helping you demonstrate good cyber security practice and strengthen your overall security posture before or alongside your Copilot journey.

Security areas to review before adopting Copilot

  • Microsoft 365 permissions and user access
  • Multi-factor authentication and identity security
  • Conditional Access and privileged account controls
  • Sensitive data, sharing settings and information protection
  • Email, endpoint and device security
  • Data governance and compliance requirements
  • Cyber Essentials certification readiness
  • User awareness and safe adoption planning

Copilot readiness review

Understand whether your Microsoft 365 environment is ready for Copilot and where improvements may be needed before wider rollout.

Microsoft 365 security guidance

Review areas such as identity, access, data protection, device security and Microsoft security tools to build stronger foundations.

Cyber Essentials support

Work with Form IT Solutions to prepare for Cyber Essentials certification and improve baseline cyber security across your organisation.

Is your business ready for Microsoft Copilot?

Before rolling out Copilot, it is worth reviewing five practical areas across your Microsoft 365 environment.

1. Identity and access

Review multi-factor authentication, Conditional Access, privileged access and identity governance.

2. Data protection

Understand where sensitive data lives and how it is classified, labelled and protected.

3. Governance and compliance

Put processes in place for retention, audit, compliance and responsible AI adoption.

4. Threat protection

Improve visibility across identities, endpoints, email and cloud applications.

5. Adoption strategy

Build a practical roadmap that connects Copilot adoption to real business goals.

6. Cyber Essentials

Strengthen your cyber security foundations and work towards Cyber Essentials certification with support from Form IT Solutions.

Want a clearer view of your Copilot readiness?

We can help review your Microsoft 365 setup, support your Cyber Essentials journey and discuss practical next steps for safer Copilot adoption.

Book a Copilot Readiness Call

How Form IT Solutions can help

You do not need to roll Copilot out across the whole business at once. A focused pilot, readiness conversation or clear use case can help you start in the right place.

Our support can include

  • Microsoft 365 reviews
  • Copilot readiness conversations
  • Security and data protection guidance
  • Cyber Essentials certification support
  • Use case identification
  • Pilot planning
  • Adoption support
  • Productivity-focused Microsoft 365 advice

Make the first step practical

We will help you look at your current setup, understand your productivity challenges and identify where Microsoft Copilot could make the biggest difference.

Learn more about Microsoft Copilot

Explore our Microsoft Copilot blog series for practical advice on productivity, use cases, security and readiness.

Is Admin Taking Time Away From Real Work?

Learn how everyday admin can reduce productivity and where Copilot could help.

Read the blog

“We’re Not Looking for AI” Might Be the Wrong Question

Find out why Copilot should be viewed through the lens of business value.

Read the blog

What Could Microsoft Copilot Actually Do for Your Business?

Explore practical use cases for sales, finance, IT and marketing teams.

Read the blog

Concerned About AI Security?

Understand why security, permissions and data protection matter before adopting Copilot.

Read the blog

Five Ways to Get Your Business Ready for Microsoft Copilot

Review the key areas to prepare before starting your Copilot journey.

Read the blog

How to Start with Microsoft Copilot Without Overcomplicating It

See how a pilot or focused use case can help prove value before wider rollout.

Read the blog

Ready to explore Microsoft Copilot for your business?

If your business uses Microsoft 365, there may already be opportunities to reduce admin, improve productivity and support safer AI adoption. Form IT Solutions can help you understand where Microsoft Copilot could add value, whether your environment is ready and how Cyber Essentials certification could support your wider security goals.

UC License Guide for Microsoft Teams

MTR Free License Brochure

Microsoft have made changes to the pricing of their licenses, which has resulted in their ‘basic’ licenses being free of charge for businesses which purchase a MS Teams certified device. Microsoft’s pro licenses are charged monthly.

Take a look at our new guide to find out more about:

– The differences between Basic and Pro Teams Rooms Licenses

– How to set-up the basic licenses

– The MS Teams certified devices which we offer from AudioCodes, EPOS, Logitech, Poly & Yealink

Make the shift to a modern desktop with Windows 11

A modern desktop is a Windows 11 PC and Office 365* kept up to date. This gives your business the most productive and secure Windows experience ever, with the lowest total cost of ownership.

Windows-IT-Admin

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