AI & INTELLIGENCE

AI That Works for Your Business

Use AI with confidence, improve productivity and create practical business value without losing control of your technology.

Form IT helps organisations assess where AI can create value, secure its use, enable people, automate processes and manage AI as part of their wider technology environment.

Start With AI Readiness Talk to an AI Specialist

A Practical AI Journey

AI adoption should be structured around your organisation, your people, your data and your risk.

  • Assess your readiness and opportunities
  • Secure AI use and governance
  • Enable people and productivity
  • Automate valuable processes
  • Manage and optimise over time
USE AI WITH CONFIDENCE

AI Should Create Value Without Creating Unnecessary Risk

AI can save time, improve productivity and help people work differently. But unmanaged AI can also introduce security, privacy, data and operational risks. Our AI & Intelligence services help you move forward with a structured approach that connects opportunity with control.

THE AI JOURNEY

From AI Readiness to Managed AI

We help you progress from understanding what AI could do for your organisation through to secure adoption, automation and ongoing optimisation.

01

Assess

Understand readiness, opportunities and risk.

02

Secure

Put governance and security around AI use.

03

Enable

Equip people with practical AI capability.

04

Automate

Turn valuable processes into practical automation.

05

Manage

Review, optimise and develop AI over time.

OUR AI SERVICES

Seven Practical AI Propositions

Our AI portfolio is designed around business outcomes rather than technology shopping lists. Each service can stand alone or form part of a wider AI programme.

01

AI Readiness & Strategy

Understand where AI can create value before you invest in it. We assess your current position, identify opportunities and build a practical roadmap around your business priorities.

  • AI readiness assessment
  • Opportunity assessment
  • AI roadmap
  • Business case and strategy workshop
Explore AI Readiness & Strategy →
02

AI Governance in a Box

Establish clear rules for how your organisation uses AI. Create practical governance that helps people use AI productively while protecting sensitive information and reducing organisational risk.

  • AI acceptable-use policies
  • Governance frameworks
  • Risk assessments
  • Supplier and AI tool reviews
Explore AI Governance →
03

Secure AI Workplace

Enable AI in the workplace with the controls needed to protect identities, devices, data and users. We help you understand and manage shadow AI while creating a safer environment for adoption.

  • AI security assessments
  • Shadow AI discovery
  • Identity and access controls
  • Data protection and DLP
Explore Secure AI →
04

AI-Enhanced SOC

Strengthen security operations by using AI and modern security platforms to improve detection, investigation and response while maintaining human oversight.

  • Security monitoring
  • AI-assisted threat detection
  • Security investigation
  • Managed security operations
Explore Cyber Security →
05

AI Productivity

Help your people work faster, reduce repetitive tasks and get more value from the technology you already use, including Microsoft 365 Copilot and workplace AI.

  • Microsoft 365 Copilot
  • Department AI use cases
  • AI training and prompt guidance
  • Adoption and optimisation
Explore AI Productivity →
06

AI Automation & Agents

Turn repetitive business processes into practical automation. We identify valuable opportunities and design AI-powered workflows and agents around the way your organisation operates.

  • Business process automation
  • AI agents and workflows
  • Document extraction and processing
  • Internal research and knowledge automation
Explore AI Automation →
07

Managed AI

Keep AI secure, supported and aligned with your organisation as it develops. Managed AI provides ongoing oversight, optimisation and support beyond the initial implementation.

  • AI licence and user management
  • Support and monitoring
  • Governance and policy reviews
  • Quarterly optimisation and reporting
Explore Managed AI →
CONNECTED IT

AI Built on a Secure Foundation

AI works best when the underlying technology environment is properly managed. Our wider IT services provide the infrastructure, security, identity, data and support foundation AI depends on.

Explore Our IT Services →
START WITH THE RIGHT QUESTIONS

AI Readiness Is the Starting Point

You do not need to start by buying AI technology. Start by understanding where AI could create meaningful value, what needs to change and where the risks are.

Our AI Readiness & Strategy service gives you a clear view of your current readiness, priority opportunities and a practical roadmap for moving forward.

DISCOVER
Understand your current position
IDENTIFY
Find valuable AI opportunities
PRIORITISE
Build a practical AI roadmap
JUSTIFY
Build the business case
Explore AI Readiness
SECURITY & GOVERNANCE

Secure AI From the Start

AI adoption needs clear boundaries. Employees may already be experimenting with public AI tools, while business data and sensitive information can move through systems that have not been assessed.

We help establish the governance, security and controls needed to allow useful AI adoption without simply blocking it.

Areas We Can Address

  • Shadow AI discovery
  • Acceptable-use policies
  • Identity and access controls
  • Data protection and DLP
  • AI risk assessments
  • Supplier and AI tool reviews
  • Security monitoring
  • Ongoing governance reviews
AI IN PRACTICE

From Individual Productivity to Business Automation

The greatest value from AI comes when it is applied to the work your people actually do. We help identify practical use cases and move them from ideas into everyday workflows.

Sales & Marketing

Research, qualification, content, follow-up and customer insight.

Finance & Administration

Document processing, checking, summarisation and repetitive administration.

HR & People

Recruitment support, employee information and internal knowledge.

Operations

Workflow automation, information handling and operational processes.

Customer Service

Faster information retrieval, response support and service workflows.

IT & Knowledge

Service desk support, research, documentation and internal knowledge management.

TECHNOLOGY FOUNDATION

Built Around the Technology You Already Use

We work across the Microsoft technology ecosystem and specialist security and infrastructure platforms, helping you get more from existing investments while identifying where additional technology can create genuine value.

Our Technology Foundation

Microsoft 365
Copilot
Azure
Entra
Intune
Purview
Defender
Sentinel
BUSINESS OUTCOMES

What Good AI Adoption Should Deliver

Save Time

Reduce repetitive work and give people more time for higher-value activity.

Improve Productivity

Help people work faster and make better use of existing technology.

Reduce Risk

Establish practical controls around AI, data, identities and users.

Automate Processes

Turn repeatable processes into scalable workflows and AI-powered agents.

Support Better Decisions

Use information more effectively to support people and business decisions.

Build for the Future

Create an AI capability that can develop as your organisation and technology change.

WHY FORM IT

AI With Security, Strategy and Support Built In

AI is not just an application or a licence. It affects people, processes, data, security and the wider technology environment.

Practical, Not Theoretical

We focus on useful business outcomes and practical implementation.

Secure by Design

Security and governance are considered throughout the AI journey.

Designed Around You

Recommendations are based on your organisation, people, data and priorities.

Support Beyond Deployment

We can continue to support, manage and optimise your AI environment.

One Connected Service

AI connects into your wider IT, security, infrastructure and data environment.

Outcome Focused

We measure success by the value AI creates rather than the technology deployed.

WHERE NEXT?

Choose the Right Starting Point

You do not need to have an AI strategy already. We can help you identify the right next step based on where your organisation is today.

Not Sure Where to Start?

Begin with AI Readiness & Strategy.

Start Here →

Already Using AI?

Review your security and governance.

Secure AI →

Want More Productivity?

Explore workplace AI and Copilot.

Improve Productivity →

Ready to Automate?

Identify processes where AI can make a difference.

Explore Automation →

Ready to Make AI Work for Your Business?

Whether you are just exploring AI or already have tools in use, we can help you understand the opportunities, manage the risks and plan your next step.

Start With AI Readiness Talk to Form IT
FAQ

AI & Intelligence Questions

Do we need an AI strategy before using AI?

Not necessarily. We can help you establish where you are today and determine the appropriate next step. For organisations at an early stage, AI Readiness & Strategy provides a structured starting point.

What if our employees are already using AI?

That is common. We can assess existing AI usage, identify potential risks and help establish practical governance and secure ways of working.

Can you help with Microsoft 365 Copilot?

Yes. Our AI Productivity services cover Copilot adoption, user enablement, department use cases, training and ongoing optimisation.

Can you build AI automation and agents?

Yes. We can identify suitable processes and design practical AI-powered workflows and agents around your organisation.

How do you approach AI security?

Security and governance are considered throughout the AI lifecycle, including identity, access, data protection, acceptable use, monitoring and risk management.

Can Form IT manage our AI environment?

Yes. Managed AI provides ongoing support, licence and user management, monitoring, governance reviews, reporting and optimisation.

TALK TO FORM IT

Let's Talk About AI

Tell us where you are with AI and what you want to achieve. We can help you identify the right next step.

Start with a conversation about AI readiness, security, productivity, automation or managed AI.

Contact Form IT

Or call us directly on 01582 572727

Intelligence / Applications

Form are embracing the latest Artificial Intelligence (AI) and Advanced Machine Learning (AML) to offer your organisation tools to help enhance your productivity and achieve your business objectives:

Productivity tools

Collaboration tools

Remote working

Data analysis

Don’t just take our word for IT

Mr K Rivers, Director of IT, Royal Grammar School, Guildford

Form have provided me outstanding customer service and transparent pricing and project management services for more than a decade.

Mr K Rivers, Director of IT, Royal Grammar School, Guildford
Anthony Hurley, IT Manager, Niftylift

FormIT provide a great and efficient service, whether that be simple quotations, large scale projects or license management.

Anthony Hurley, IT Manager, Niftylift
Paul Pritchard, Desktop Support Specialist, ACI Worldwide (EMEA) Ltd.

FormIT are always friendly and if there’s a problem they put it right quickly. I would recommend FormIT to anyone.

Paul Pritchard, Desktop Support Specialist, ACI Worldwide (EMEA) Ltd.
Jamie Thompson, Network Manager, Redborne Upper School

FormIT provide us with consistently excellent service year after year. They clearly understand the education sector and what good value actually means for us.

Jamie Thompson, Network Manager, Redborne Upper School

Contact us

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